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If you are placing a complaint regarding any goods’ technical defect, please write why the product does not comply with a manufacturer catalogue (specification) in your opinion or describe the defect. You can also attach the application description. As far as programmable parts are concerned, please write which programmer or way of programming has been applied.

Complaint procedure:

  • The procedure is conducted according to the supplier’s trade conditions.
  • Our identification labels must not be torn off from the goods. Leave the goods in the original package and store according to the manufacturer instruction.
  • Fill in the complaint form carefully and send it with the goods to our address by post (no cash on delivery).


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