In order to improve the products search process in the TME catalogue we have created a complex suggestions mechanism.
In the first phase the system checks whether the selected phrase exists in the selected group. If a given phrase is not found in the specific group, other groups will be displayed with products fitting to the searched expression.
In the situation when a searched phrase is not found in any of the groups, the system will analyze whether it contains any spelling errors and will - if need be - propose a corrected phrase. The system also manages with different symbols’ records e.g. BNC/001 will be recognized as the correct TME symbol BNC-001 .
If the search result is still empty, another suggestion mechanism is activated in the catalogue. The system suggests the user alternative combinations of expressions used by him/her in which the search result will not be zero.